What does John 4:14 mean?
Jesus' comments here present important facts about the nature of salvation. To get water from a well, a person must lower a bucket, then haul up the full container. This needs to be repeated as often as required to get more water. The water Jesus promises will become a permanent spring within the person.In direct terms, Jesus is pointing out that salvation is neither obtained nor kept through works. In fact, Jesus is contrasting the nature of salvation with the nature of human efforts. One is temporary and requires work. The other is eternal and is obtained only as a gift. Twice, in fact, Jesus refers to this "living water" as something He will give. This is not something a person could draw for themselves, even if they wanted to.
Many of the things we pursue on earth are an attempt to fill the natural human longing for God. Augustine famously said to God, "You have formed us for Yourself, and our hearts are restless till they find rest in You." This is part of what Jesus means by earthly water being only a temporary solution. Material things can never take the place of a relationship. Our ultimate purpose as created beings is to know, serve, and worship our Creator.
Looking at the Samaritan woman's history, it seems she was looking for comfort or security in relationships (John 4:17–18). Sadly, that quest led her into an immoral and unsatisfying life.